EU Digital Services Act (DSA) Compliance Statement

Regulation (EU) 2022/2065 of the European Parliament and of the Council on a Single Market for Digital Services (the "Digital Services Act" or "DSA") sets harmonized rules for online intermediary services operating within the European Union. Although Duomachina is operated by **Pluggedspace LTD** in Nigeria, our cultural platform serves readers, subscribers, and artists worldwide, including throughout the European Union. This compliance statement outlines our DSA intermediary mechanisms.

In accordance with Articles 11 and 12 of the DSA, Duomachina designates a single electronic point of contact for direct communications with: - **Member State Authorities, the European Commission, and the European Board for Digital Services:** - **Email:** dsa-authorities@duomachina.com - **Languages of Communication:** English (and French where requested) - **Platform Users & Creators:** - **Email:** dsa@duomachina.com - **Operating Entity:** Pluggedspace LTD

Anyone located in the EU or worldwide may submit a notice regarding content they believe to be illegal under EU or national Member State law. To submit an actionable notice, email **dsa@duomachina.com** with: 1. **Substantiated Explanation:** An explanation of why you allege the content is illegal; 2. **Exact Electronic Location:** The specific URL(s) or media identifiers on duomachina.com; 3. **Contact Details:** Name and email address of the individual or entity submitting the notice (except in cases involving offenses related to CSAM or sexual abuse); 4. **Good-Faith Statement:** A declaration confirming your bona fide belief that the information and allegations are accurate and complete. We confirm receipt of notices without undue delay and process them in a timely, diligent, and objective manner.

If we restrict, demonetize, or remove any media, article, or creator account pursuant to an illegal content report or Community Guidelines violation: - We provide the affected creator with a clear, specific **Statement of Reasons** explaining the grounds for the decision; - The statement specifies whether automated tools were used in detection; - We inform the creator of available redress avenues, including internal complaint-handling and alternative out-of-court dispute settlement.

Creators and reporters who disagree with a moderation decision have the right to lodge an internal complaint free of charge within six (6) months of receiving the decision. Complaints submitted to **appeals@duomachina.com** are reviewed by qualified human moderators, not solely automated systems. If a complaint demonstrates that a decision was unjustified, we promptly reverse the action.

In accordance with Article 24(2) of the DSA, Duomachina confirms that its average monthly active recipients of the service in the European Union are well below the threshold of 45 million. As such, Duomachina does not qualify as a Very Large Online Platform (VLOP).